Hitachi Transport System, USA

Warehouse Supervisor – Jackson – USA

Job Overview

The Warehouse Supervisor reports to the Vantec Hitachi Transport System (USA), Inc. Warehouse Manager.  This position requires excellent leadership skills along with the ability to monitor workflow, provide focus on inventory control and customer service.   Additionally, – including but not limited to:

  • Must be able to communicate and interact with Senior Company Management and Customers in a productive and professional manner
  • Lead daily operations team resulting in successful results that are reflected in established key performance indicators (KPIs).
  • Maintain inventory accuracy by established target inventory discrepancy ratio
  • Read and comprehend SOP’s, work instructions, email and documents; measure and count accurately; write legibly
  • Follow established procedures and meet or exceed safety, quality and productivity standards 


  • Ethical with sound business judgement
  • Possesses a passion to help team members
  • Strong customer relations
  • Detail-oriented
  • Reliable, follows through on commitments
  • Strong process and planning orientation
  • Goal-oriented, task driven
  • Enjoys being part of a team as well as leading one
  • Balances team’s needs with goals of organization
  • Outstanding written, verbal, presentation and organization communication skills 

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions
  • Performing tasks safely
  • Ensuring area housekeeping requirements are met
  • Abiding by all Federal. State, Local safety regulations and  OSHA rules and Vantec Hitachi Transport System (USA), Inc. safety practices
  • Meeting established procedures and productivity, safety and quality standards
  • Meets attendance & punctuality standards – please remember that attendance at facility is required 99% of the time
  • Communicating both orally and in writing in a clear and concise manner
  • Managing assigned area to meet manpower requirements, equipment maintenance, work flow prioritization and daily scheduling.
  • Review labour needs based on daily, weekly and monthly schedules
  • Working with all departments, share labour and cross train as required for business needs
  • Identifying labour needs, interviewing, monitor employee attendance, counsel, coach and administer corrective actions as necessary
  • Directing, supervising, evaluating, training, and developing employees
  • Managing employee interaction that includes: employee development, one on one coaching, walking through area during assigned shift, conflict resolution among associates, associates group meetings and trainings.
  • Ensuring associates have appropriate tools to perform their assigned duties
  • Communicating effectively both with management and their team
  • Auditing all operations to ensure processes are followed according to standard work sheet
  • Collecting of data and reporting of established KPIs, quality reports, audits, financial reporting, material handling equipment reports, site or individual performance tracking and customer required reports
  • Managing the Gemba Kanri program within their assigned area of control
  • Managing all assigned material and equipment
  • Identifying process improvement, cost savings, and implement changes to achieve them
  • Creating, entering data and managing Microsoft Word and Excel programs
  • Performing other duties as assigned by Manager
  • Contributes to team effort by accomplishing related results as needed.
  • Trains warehouse associates
  • Ability to travel if needed for business necessity
  • Perform other duties as assigned by Lead or Manager
Non-Essential Functions
  • Perform other duties as assigned


  • Strategic Thinking
  • Problem Solving/Analysis
  • Project Management
  • Organized / ability to prioritize
  • Communication Proficiency
  • Personal Effectiveness/Credibility
  • Multi-tasking with conflicting priorities

Supervisory Responsibility

  • Responsible for daily supervision of warehouse associates 

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience
  • Minimum of 1 year fast-paced logistics industry or manufacturing environment experience, automotive preferred
  • 2 years of supervisor experience
  • Warehouse/Distribution/Manufacturing/Logistics work experience with automotive experience preferred 
 Education and Certifications  
  • High School diploma or general education degree (GED)
  • Intermediate/Advanced Microsoft Word and Excel – preferred
  • Equivalent work experience will be considered 
Experience Requirements and Preferences  
  • Bachelor’s degree preferred
  • Strong attention to detail
  • Ability to understand any and all safety requirements and regulations (OSHA)
  • Ability to make decisions in an objective manner
  • Strong written and verbal communication skills
  • Organizational, people, and interviewing skills
  • Conflict resolution skills
  • Staff management; requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal of the warehouse (facility management i.e. maintenance, sanitations, etc.)
  • Ability to respond to situations in a prompt and professional manner
  • Proven professional and sound judgment in the management of difficult and / or sensitive matters
  • Provide excellent customer service to internal and external customers
  • Ability to work in multiple systems and ability to input and retrieve data are a must
  • Must be available for night and weekend shifts
  • Ability to input and retrieve computer/technical/scanner data are a must
  • Must be able to read, write and count
  • Working knowledge of 5S and Lean Concepts
  • Proficiency in Microsoft Office: Work & Excel
  • Experience with WMS (Warehouse Management Systems) is a plus
  • Ability to respond to situations in a prompt and professional manner
  • Energetic and highly motivated to succeed
  • Proven strong business acumen
  • Proficient in Microsoft applications
  • Fluency in English
  • Must pass drug and criminal background check
Additional Eligibility Qualifications  
  • Ability to read, analyse and interpret pick/selection/put-away orders
  • Ability to respond effectively to time sensitive work orders
  • Must be at least 18 years of age
Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, colour vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work environment

Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

Vantec Hitachi Transport System (USA), Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

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