Warehouse Supervisor – Indianapolis – USA

Essential Duties and Responsibilities

  • Head one or more of the following programs at facility: equipment maintenance, safety
  • Track, maintain and forward issues related to assets to include handling equipment, storage media, building fixtures, IT equipment to include zebra printers and infrastructure, and maintenance of facility
  • Maintain a clean, organized, and safe environment
  • Stay abreast of customer scopes of work including; immediately elevate scope creep to management
  • Maintain knowledge of proper methods for operating equipment to include forklifts, reach trucks, man-up, etc.
  • Maintain knowledge WMS’: query inventory, track transactions, run reports, operate RF scanners, etc.
  • Provide accurate recording and retention of inventory and item movement; oversee inventory control activities to include cycle counts and physical inventories
  • Maintain and review records to include bill of ladings goods receipts, packing lists (shipment manifest), tally sheets for accuracy and compliance with established procedures
  • Trace history of SKUs received and stored to determine reasons for discrepancies and recommend remedial actions to resolve discrepancies for the future
  • Assign duties and examine employees’ work for accuracy , neatness, and compliance to procedures
  • Prepare composite reports from individual reports of subordinates
  • Review productivity, KPI, and quality reports to ensure the team is meeting goals and take necessary steps when goals are not being met.
  • Implement and evaluate the execution of SOPs’ and meet year over year growth targets and daily SLA goals.
  • Maintain harmony and equity among workers and resolve complaints
  • Supports Warehouse Manager in the recruitment and interview process of new hires.
  • Manage warehouse staff to include progressive discipline, employee payroll issues, and annual reviews
  • Track and catalog customer level labor and space utilized and provide to manager
  • Develop and maintain efficient workflows, daily manpower plans and schedules
  • Attend or conduct daily operational kickoff and manpower planning meeting with colleagues to effectively share resources to include floor space, staff and equipment
  • Perform other duties as assigned

Education / Experience

  • Associates degree (AA) from a two-year college or equivalent work experience
  • High school diploma or GED required
  • Minimum five years’ experience concentrated in a distribution center environment with an international third-party logistics company previous team leader and training experience.
  • Two to three years of team lead experience in a warehouse and distribution center environment preferred
  • Working knowledge of various warehouse tools and equipment required
  • Basic proficiency in operating a warehouse hand-held device
  • Forklift certification required
  • Experience with Warehouse Management Systems, basic inventory control, and domestic transportation documentation
  • Bilingual (English/Spanish) skills a plus

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Knowledge, skills & attributes

  • Attention to detail
  • Organizational skills
  • Strong verbal and written communication skills
  • Time management and prioritization
  • Ability to handle high-pressure environment
  • Customer-focused
  • Demonstrates teamwork
  • Basic skills in Microsoft Office Suite (World, Excel, PowerPoint), Email and Internet
  • Ability to read and comprehend instructions, standard operating procedures and customer requirements, and safety policies and procedures in English
  • Ability to read, comprehend and complete basic checklists, forms or other related documents typically found in a warehouse environment
  • Basic math skills including addition, subtraction, multiplication and division and knowledge of calculator use
  • Ability to input data into a relational database is required
  • Analytical skills / problem-solving ability
  • Leadership skills – able to train, coach, and develop subordinates
  • Willingness to work overtime hours and some weekends

More Information

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