Head one or more of the following programs at facility: equipment maintenance, safety
Track, maintain and forward issues related to assets to include handling equipment, storage media, building fixtures, IT equipment to include zebra printers and infrastructure, and maintenance of facility
Maintain a clean, organized, and safe environment
Stay abreast of customer scopes of work including; immediately elevate scope creep to management
Maintain knowledge of proper methods for operating equipment to include forklifts, reach trucks, man-up, etc.
Maintain knowledge WMS’: query inventory, track transactions, run reports, operate RF scanners, etc.
Provide accurate recording and retention of inventory and item movement; oversee inventory control activities to include cycle counts and physical inventories
Maintain and review records to include bill of ladings goods receipts, packing lists (shipment manifest), tally sheets for accuracy and compliance with established procedures
Trace history of SKUs received and stored to determine reasons for discrepancies and recommend remedial actions to resolve discrepancies for the future
Assign duties and examine employees’ work for accuracy , neatness, and compliance to procedures
Prepare composite reports from individual reports of subordinates
Review productivity, KPI, and quality reports to ensure the team is meeting goals and take necessary steps when goals are not being met.
Implement and evaluate the execution of SOPs’ and meet year over year growth targets and daily SLA goals.
Maintain harmony and equity among workers and resolve complaints
Supports Warehouse Manager in the recruitment and interview process of new hires.
Manage warehouse staff to include progressive discipline, employee payroll issues, and annual reviews
Track and catalog customer level labor and space utilized and provide to manager
Develop and maintain efficient workflows, daily manpower plans and schedules
Attend or conduct daily operational kickoff and manpower planning meeting with colleagues to effectively share resources to include floor space, staff and equipment
Perform other duties as assigned
Education / Experience
Associates degree (AA) from a two-year college or equivalent work experience
High school diploma or GED required
Minimum five years’ experience concentrated in a distribution center environment with an international third-party logistics company previous team leader and training experience.
Two to three years of team lead experience in a warehouse and distribution center environment preferred
Working knowledge of various warehouse tools and equipment required
Basic proficiency in operating a warehouse hand-held device
Forklift certification required
Experience with Warehouse Management Systems, basic inventory control, and domestic transportation documentation
Bilingual (English/Spanish) skills a plus
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Knowledge, skills & attributes
Attention to detail
Organizational skills
Strong verbal and written communication skills
Time management and prioritization
Ability to handle high-pressure environment
Customer-focused
Demonstrates teamwork
Basic skills in Microsoft Office Suite (World, Excel, PowerPoint), Email and Internet
Ability to read and comprehend instructions, standard operating procedures and customer requirements, and safety policies and procedures in English
Ability to read, comprehend and complete basic checklists, forms or other related documents typically found in a warehouse environment
Basic math skills including addition, subtraction, multiplication and division and knowledge of calculator use
Ability to input data into a relational database is required
Analytical skills / problem-solving ability
Leadership skills – able to train, coach, and develop subordinates
Willingness to work overtime hours and some weekends
