Performs daily activities for an assigned shift or within an assigned area or function.
Adheres to specific warehouse work instructions for receiving, labelling, storing, shipping and value add services as required in accordance to DSV Air & Sea standard policies and procedures.
Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
Works with the supervisor, warehouse manager and freight forwarding teams to identify areas to improve/enhance overall service to the client.
Unloads inbound shipments safely and move products to the correct destination.
Efficiently stage, stack and load the merchandise in the appropriate areas
Efficiently moves product from staging and/or unloading areas into the correct load door and the assigned trailer.
Ensures that the trailer is secured and chocked prior to entering the trailer in accordance with safety polices.
Loads/Unloads product correctly using the appropriate handling techniques.
Segregate, check and stage inbound product correctly.
Verifies the driver, trailer, and bills are all for that specific carrier and location.
Counts freight with the driver and ensures all requirements are followed.
Loads the trailer for safe transit and ensures the driver signs all required paperwork.
Performs all Forklift activities as required.
Perform labelling, sorting, wrapping, packing, and repacking as needed; maintain the facility to provide a clean, safe work environment.
Maintain a professional manner in appearance and communications at all times.
Accomplishes all job tasks in a manner that promotes safety
Responsible for maintaining an organized and clean warehouse and work areas
Responsible for cleanliness of warehouse office.
Follows safety and security procedures and identify / report safety violations
Complies with all Standard Operating Procedures, corporate and site specific policies, safety rules, Pharmaceutical Regulations, TSA Regulations, US Customs Regulations and OSHA/ MSDS Standards.
May help train new or transferred employees in the day to day activities
Performs other duties as assigned
Skills & Competencies
Basic mathematical skill level required to verify inventory, order accuracy, and other quality driven initiatives.
Ability to work independently, with minimal supervision
Detail oriented, organized and able to effectively manage multiple priorities
Effective interpersonal skills and ability to communication orally and in writing
High level of customer service skills
Must be willing to work a flexible schedule, including shifts and/or weekends
Educational background / Work experience
Minimum of one year relevant work experience in customer service and logistics
Experience operating a Forklift
Forklift Certification preferred
Material Handling Certification preferred
Dangerous Goods Qualification preferred EXPERIENCE AND SKILLS:
Language skills
Fluent English
Other Languages are a plus
Computer Literacy
Proficiency in basic MS Office applications and typing accurately
Preferred knowledge using Warehouse Management Systems
Ability to learn new applications quickly
Physical / Mental Requirements / Working Conditions
Must be able to lift, bend, stoop, reach, and climb
Must be able to lift up to 70 pounds
Must be able to operate material handling equipment
Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported
Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually low to moderate.
Flexibility to work varying schedules which may include weekends, holidays, etc.