As a DSV Warehouse Operations Manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes and systems in order to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV.
DUTIES AND RESPONSIBILITIES
Manage all warehouse operations, inbound, outbound and reverse flow.
Oversee warehouse Health and Safety compliance.
Direct warehouse Group Audit compliance.
Govern warehouse costs within budget and forecast levels.
Manage warehouse reports weekly, investigate reasons for variances and to instigate corrective action where
Plan effectively for flexing of resources to account for fluctuations and seasonality
Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements
Proactively manage all absence and retention of staff
Coach and mentor staff, giving regular formal and informal feedback
Ensure a high level of compliance to WMS processes
Deal with all warehouse disciplinary issues in line with company policy
Liaise with other business functions and builds relationships with retail stores
Communicate appropriately with the warehouse team to keep them up to date with business plans and performance
Lead continuous improvement initiatives within the warehouse
Cover for other Regional Logistics Manager in their absence on other sites
The Operations Manager will also be expected to act up for management to cover leave and absence.
Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements
Ensure effective warehouse and distribution operations by implementing department policies and procedures
Set department objectives/KPIs and review and assess on-going performance of direct reports
Senior management experience
Experience in cost/ Revenue and invoicing
Health and Safety qualification
Excellent written and verbal communication skills
Good understanding of Warehouse processes and procedures
Excellent people management skills
Experience of Warehouse Management Systems
Passionate about delivering great customer service
Hard working and conscientious
Can lead a team and work within a team
Proven management skills with the ability to optimise team performance and development
Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business
Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets
Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
Analytical and numerical
Strong decision-making skills
Excellent attention to detail skills
SKILLS AND QUALIFICATIONS
Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
Demonstrable experience of running a warehouse, preferably in the automotive industry
Previous management experience with the ability to manage and motivate others
Previous experience of inventory control
A full understanding of the requirements of running a warehouse, such as health and safety and security
requirements to include certification of dangerous goods handling and aviation security
A warehouse or distribution qualification would be advantageous
Knowledge and understanding of lean techniques may be advantageous
Forklift Truck licence may be required
Professional membership of an industry related body would be advantageous
ABOUT DSV CAREERS
Do you want to be part of something 55,000 times bigger than you?
That’s how many colleagues you’ll have on a journey towards connecting the world and making your mark.
We believe that people are able to achieve their potential if they take ownership of their own career. That’s why we’ll give you every opportunity to do just that.
People are at the core of who we are – the drive, talent and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference. We care about your opportunity to influence the path of your career, whether you want to advance locally or look for adventures abroad. With a massive global reach and offices in more than 80 countries, the opportunities are plenty.
If you have the right drive, the right talent and enjoy responsibility, we’ll give you the support you need to explore the reach of your potential.
We are freight forwarders, salespeople, accountants, forklift drivers, IT engineers, specialists and countless others – and we all made the choice to forward our careers.
Join us and forward your career at DSV.
DSV – Global Transport and Logistics
DSV is one of the very best performing companies in the transport and logistics industry. 55,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.