Develops and updates daily performance shift goals to dock supervisors.
Analyses labor required to complete projected workload. Follows up on operational shortfalls.
Coordinates and monitors arrival of priority containers with dock supervisors regarding priority containers such as airfreight and special projects.
Responsible for establishing daily drayage forecast, vessel assignments, and coordinating with drayage partners, port authorities, terminal operators and customers to ensure daily/weekly goals are achieved.
Maintains contact with carriers to collect data about daily performance.
Analyses and cross-references reports while coordinating with customer service and other staff to ensure movements of customer goods are properly performed.
Prepares multiple monthly summary reports for facility and company leadership.
Participates in weekly production calls with customers and daily production statuses with facility leadership to review current and upcoming operational needs.
Education & Experience
Associates Degree and 2 – 3 years’ experience in warehouse, logistics, terminal operations or related field or equivalent combination of education and experience required.
Experienced user with Microsoft Access, Excel, and Outlook.
Knowledge of local harbour procedures and drayage carrier procedures required.