XPO Logistics

Transport Supervisor – Stamford – UK

Job Overview

Job Role

  • You will be responsible for a team of small drivers and admin & Supervisory responsibility for all other replacement LGV Drivers when on shift.
  • You will manage relationships with internal and external customers, in order to achieve the Business Solutions strategic goals
  •  You will have responsibility for adherence to the transport plan, ensuring all core fleet and hauler partners are loaded / dispatched in conjunction with the planning teams requirements.
  • Management of driver hours conforming to all RTR and WTD regulations
  • Ensure that all queries / requests are dealt with in a professional, courteous, and positive manner.
  • Ensure effective communication takes place within defined time limits with internal customers.
  • Timely reporting to all key stakeholders of any delivery performance issues.
  • Take control and responsibility of resolving open incidents and actively communicate updates with client’s management team.
  • To recognize changes in the contract where operational efficiencies can be made.
  • Establish innovative ways to improve and maintain customer experience.
  • To comply with formal operational procedures.
  • Ensure all equipment is maintained in line with company policy and in line with set vehicle service schedules
  • Communicate and monitor clear individual performance objectives and service standards.
  • Ensure effective communication of relevant information to employees or subcontractors – where appropriate

Skills Required

  • You must have some previous management / supervisory experience
  • Ideally you will have an International CPC (preferable – work towards) however not essential
  • Intermediate level of competence in office admin packages (MS Office)
  • Previous experience of TMS / Tachograph management systems
  • Excellent written and verbal English communication skills.
  • Comprehensive Geographical Knowledge of UK
  • Knowledge of Driver Regulations
  • Experience of managing Health and Safety in the workplace

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XPO Logistics

We provide pivotal supply chain solutions to the most successful companies in the world