DHL Global Forwarding (USA)

Systems Coordinator – Memphis – USA

Job Overview

Role Purpose

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities

  • Responsible for operational system integrity, including setup and control.
  • Facilitate site(s) Warehouse Management System with proficiency.
  • Assist management with facility layout and design to efficiently utilize the WMS.
  • Project development and implementation.
  • Monitor WMS for inventory management control.
  • Interface with operation staffs to maximize system efficiencies.
  • Develop, implement, and monitor sites performance systemically.
  • Analyse system discrepancies; generation of reports as necessary.
  • May write crystal programs as required to facilitate the success of the total network.
  • Interface with customer host representative to identify and resolve issues systemically.
  • Diagnose complex end user device issues, recommend and document process for resolutions.
  • Develop and maintain training materials and guides to using the system.

Required Education & Experience

  • High School Diploma or Equivalent
  • 1-2 years of WMS experience
  • Proficient in report writing –; 1 to 2 years experience

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DHL Global Forwarding (USA)