CEVA

Supply Chain Operations Specialist – Aurora, CO

Job Expired

Job Overview

KEY ACCOUNTABILITIES:

  • Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
  • Enters various operational/customer data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve.
  • Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
  • Addresses various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate.
  • Tracks orders and shipments and assists with tracing as needed; usually more standard, regional or domestic operations.
  • Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed.
  • Interfaces with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
  • Assists with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
  • Ensures compliance with company policies and procedures and a safe and effective work environment; assists others with understanding operational items.
  • Develops working relationships with internal and external customers, assists with account management such as maintaining customer profiles, details and service needs.
  • Creates and processes invoices, reviews for operational accuracy, and works with customers on questions and payment.
  • Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

Education:

  • High School Diploma or GED required.

Experience:

  • Two years of office experience in a logistics/transportation environment.

 

Knowledge/Skills/Abilities:

 

  • Applying operational and support principles and practices in related supply chain environment.
  • Understanding and following policies and procedures.
  • Utilizing databases and systems to review and verify documentation and information.
  • Relaying communications between groups.
  • Preparing and handing off information and processes.
  • Tracking and tracing basic shipments or product.
  • Understanding of providers, carriers and services in related supply chain environments.
  • Communicating potential concerns or delays.
  • Operating in a fast pace and changing environment.
  • Operating in both a team and individual contributor environment.
  • Communicating with co-workers to provide and receive direction.
  • Preparing basic reports, queries, and operational information.
  • Must be able to read, write, and speak English fluently.
  • Basic to intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
  • This job has expired!
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CEVA

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