Shipping Representative – Greensboro – USA

Job Overview

Position summary

The Shipping Representative I performs various shipping and inventory responsibilities.  The role uses available resources to meet warehouse operations expectations in a Team Member friendly environment.  The position assists the Distribution Services Manager and Assistant Manager in meeting corporate and departmental goals.

General duties & responsibilities

  • Perform duties such as picking, inventory replenishment, packing, cycle counts, truck loading/unloading and other warehouse work as assigned
  • Adhere to all procedures and policies for FedEx Office Distribution Services (ODS) and FedEx Office (FXO), including standards related to speed, accuracy and other productivity measures
  • Operate  scanning equipment and may use other technology solutions to achieve established goals
  • Attend daily operational meetings
  • Maintain a clean and safe work area including the upkeep and operation of material handling equipment and company property
  • Maintain safety standards and regulations set forth by OSHA, DOT, FXO’s  Safety Team and local requirements
  • Provide feedback to Operations Management team and/or Shipping Rep II regarding  warehouse operations, ideas to reduce waste and recycle and opportunities to improve overall efficiency
  • Assist Shipping Representative II with the orientation and training of new co-workers to FedEx Office People, Service, Profit philosophy and FedEx Office Distribution Services (ODS) warehouse operations policies and procedures
  • Attend assigned training including but not limited to compliance, fire safety, forklift training, new products and new equipment
  • Maintain product knowledge in a changing environment where new products are regularly introduced
  • Identify and report inaccuracies or discrepancies to a Shipping Representative II such as incorrect weights, dimensions, units of measure or case/item pack designations
  • All other duties as needed or required

Minimum qualifications & requirements

  • High School diploma / GED or equivalent experience
  • 1+ years general work experience
  • Proven team player able to contribute to problem solving situations
  • Self-starter with good time management skills
  • Experience with distribution center systems, operations, equipment, and workflow management preferred
  • Microsoft Office application experience  a plus
  • Forklift certification a plus
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Essential functions

  • Ability to stand during entire shift, excluding meal and rest periods
  • Ability to move and lift 55 pounds
  • Ability, on a consistent basis, to bend/twist at the waist and knees
  • Ability to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability to work with minimal supervision
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position
  • Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
  • Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

More Information

Apply for this job