Senior Operations Manager – Jeffersonville – USA

What are you going to do?

• Plan, direct, organize and control the activities of a Logistics Centre operation which supports significant volumes of both B2C and B2B orders.
• Effective client management and consistent communication and follow through on their requests.
• Read, interpret, and understand client’s contractual requirements and implement processes to support.
• Supervision of the physical operations of the site, inclusive of inbound, outbound, and inventory control operations.
• Ensures efficient and profitable operations; uses independent judgment within the framework of established policies in decision making.
• Makes recommendations and assists in the formulation of company objectives, policies and plans.
• Plans, examines, analyzes and evaluates site operations with respect to quality standards, safety standards, and customer support. Understands ISO 9001:2015 and 14001:2015 standards, as well as principles of Lean.
• Responsible for budget control and justification for capital expenditures.
• Communicates effectively with partner, customers, and site associates.
• Handles details of personnel administration in conjunction with the HR department, including disciplinary actions, performance appraisals, transfers, terminations etc.
• Implements and interprets company policy; maintains company policy manuals.

What are we looking for?

• Bachelor’s degree or equivalent experience preferred.
• Minimum 7 years of leadership experience in a distribution / 3rd party logistics environment. Senior Manager / GM / Director level roles are most aligned to this position.
• Ability to travel as required.
• Knowledge of Microsoft Office products.
• Excellent written and oral communication skills.

Functional Knowledge & Skills

• Knowledge of warehouse operations, methods and procedures.
• A strong desire to teach and coach teams to success
• Excellent analytical and organizational skills.
• Self-starter to lead change and make independent and informed decisions.
• Strong interpersonal and communication skills.
• Intermediate expertise with Microsoft Office