Headford USA

Senior Freight Forwarder – New York – USA

Job Overview

Our client is seeking a Senior freight forwarder to work closely with clients and internal team members

  • Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments
  • Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements
  • Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate
  • Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility
  • Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
  • In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions
  • Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
  • Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc.

Qualifications:

  • Freight Forwarding experience preferred
  • Three years of experience in a role involving extensive client contact required
  • Computer skills, including frequent prior use of MS Outlook, Excel and Word
  • Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
  • Familiarity with domestic and international geography including countries and major cities
  • Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
  • Ability to be highly productive while keeping cool under pressure
  • Excellent communication skills, both written and verbal

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