Our client is seeking an experienced and dedicated individual to join our team as a Senior Export Clerk. As a Senior Export Clerk, you will play a critical role in overseeing and managing our export operations, ensuring compliance with regulations, and providing exceptional customer service. If you have a strong background in export logistics, excellent organizational skills, and a proven ability to lead and mentor a team, this is an exciting opportunity for you to take your career to the next level.
Export Documentation and Compliance Oversee and manage the preparation and verification of export-related documents, including invoices, packing lists, certificates of origin, and customs declarations. Ensure compliance with international trade regulations, customs requirements, and customer specifications.
Shipment Coordination and Execution Coordinate with internal departments, freight forwarders, and carriers to schedule and track shipments. Ensure the timely and efficient execution of export orders, including arranging transportation, cargo consolidation, and negotiating freight rates.
Customs Clearance Oversee the customs clearance process, collaborating with customs brokers to ensure accurate and timely submission of documentation. Stay up-to-date with changes in customs regulations and provide guidance to the team to ensure compliance.
Team Leadership and Training Lead and supervise a team of export clerks, providing guidance, training, and support. Assign tasks, monitor progress, and ensure the team meets performance targets and maintains a high level of accuracy and efficiency.
Customer Relationship Management Act as a primary point of contact for key customers, addressing their inquiries, providing updates on shipment status, and resolving any issues or concerns. Foster strong relationships with customers and provide exceptional customer service.
Process Improvement Identify opportunities for process optimization and efficiency improvements in export operations. Implement best practices and standard operating procedures to enhance productivity and quality.
Reporting and Analysis Generate regular reports on export activities, including shipment volumes, performance metrics, and customer satisfaction. Analyze data to identify trends, identify areas for improvement, and make strategic recommendations.
Bachelor’s degree in business, logistics, or a related field. Additional certifications in international trade or logistics are a plus.
Minimum of [X] years of experience in export logistics, with a strong understanding of export documentation, regulations, and customs procedures.
Proven leadership experience, with the ability to effectively manage and motivate a team.
Excellent organizational skills and attention to detail, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Strong communication and interpersonal skills, with the ability to build rapport with customers and effectively collaborate with internal and external stakeholders.
Proficient computer skills, including MS Office applications and export-related software.
Analytical mindset with the ability to analyze data, identify trends, and make data-driven decisions.
Problem-solving skills and the ability to handle and resolve issues effectively.
Knowledge of international trade compliance programs, such as Export Administration Regulations (EAR) or International Traffic in Arms Regulations (ITAR), is highly desirable.