Quality Assurance Coordinator – Austin County – USA

Evaluates data obtained through RTCIS, SAP, DAS, and various other systems and drives improvements and/or corrections as needed
Gathers data and develops presentations, delivers presentation to upper management and the customer describing the data and what it means
Reviews data generated in support of the Quality Assurance program; prepares reports and summaries based on data
Keeps up to date on overall activities of the DC, identifying problem areas and presenting data to support position.
Prepares professional reports and correspondence
Aides to ensure that quality system requirements are maintained
Responsible for various reports including tracking and trending.
Monitors DC transactions daily via SAP, RTCIS, and DAS to identify problems and drive resolution
Uses RTCIS, SAP, DAS, CSS, GPDB and other required systems to systemically investigate Customer Complaints, Quality Incidents, Quality Alerts and other incidents
Performs Hold and Release transactions

Essential Functions Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.

High School Diploma or equivalent required.
Candidate must have excellent written and oral communication skills, commitment to excellence and high standards and strong organizational, problem-solving, and analytical skills.
Candidate must be able to effectively communicate with people at all levels and from various backgrounds.
Candidate must possess the ability to manage priorities and workflow versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Candidate must have demonstrated Proficiency in Microsoft Office programs (i.e. Word; Excel; Power Point) and must be able to speak, read, write, and understand English.
A working knowledge of data collection, data analysis, evaluation, and scientific method and basic competence in DC Operations preferred.
Candidate must be able to work independently and as a member of various teams and committees and be able to effectively communicate with the Customer.
Proven business acumen skills, ability to handle multiple projects and meet deadlines and good judgment with the ability to make timely and sound decisions required.
Candidate must be able to understand any and all safety requirements and cautions.