Maersk, USA

Operations Support Associate – Santa Fe Springs – USA

Job Overview

Key responsibilities

  • Operations Support Associate is responsible to ensure accurate receiving and shipping of customers’ freight, maintain inventory integrity, and investigate and reconcile all inventory and shipping discrepancies.
  • Create reports as required.
  • Maintain integrity, reconcile inventory and shipping discrepancies.
  • Reconcile cycle counts
  • Reconcile the returns of mis-shipped freight or customer refusals
  • Identifying and reconciling inventory discrepancies in a timely manner
  • Maintaining inventory reports and logs as needed, including:
  • Comparison Report
  • Weekly storage inventory recap
  • Metric Report
  • Reconcile inventory on supplies, i.e. shrink wrap, tape etc.
  • Carry out Customer Service Rep functions and reporting in that person’s absence
  • Coordinate the recoup or repack of damaged inventory
  • Writing up the daily checks for Customers as required
  • Checking freight for accurate paperwork as requested
  • Reconciliation of overages, shortages and damages
  • Apprising QA Supervisor and Customer Service Manager of any non-compliant freight issues discovered on the dock
  • Verifying all freight pulls, transfers, movement of freight and orders shipping to destinations
  • Daily/Weekly/Monthly Inventory cycles, cycle counts
  • Other duties as directed by management
  • Issue and complete OS&D’s
  • Assist other associates as needed
  • Support Damco Distribution’s commitment to quality, which includes customer specific Quality program(s), training requirements and work instructions
  • Performs job related duties as specified by management

We are looking for

  • Self-starter attitude
  • Strong written and verbal communication skills
  • Must be detailed-oriented with the ability to focus on details and compare data
  • Must be organized in with work processes and documentation
  • Must be reliable with maintaining work schedules and prioritizing work load
  • Must possess excellent time management skills to manage high volume in a fast-paced environment
  • Ability to perform well with time-sensitive tasks while maintain accuracy of data and communication
  • High School Diploma or equivalent
  • Basic knowledge of Microsoft Applications (i.e. Windows, Word, Excel, Access)
  • Excellent problem-solving skills
  • WMOS experience preferred

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Maersk, USA

Integrated Container Logistics & Supply Chain Services