Operations Supervisor – McDonough, GA

Job Overview



Operations Supervisors are the front line operating authority and are responsible for the day to day operations/activities in the warehouse.  They provide supervision and direction to all operations and floor employees.  They ensure that all operations schedules required by the customer are met 100% of the time.




  • Responsible for day to day operations activities in the warehouse.
  • Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.
  • Provide supervision and direction to all operations and hourly employees.
  • Follow and enforce company policies and procedures.
  • Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities.
  • Provide on-site management and company representation to the customer.
  • Create and implement cost savings through LEAN initiatives.
  • Responsible for operational progress and customer/employee relations.
  • Responsible for staffing, training, and administering discipline.
  • Enforce Collective Bargaining Agreement where applicable.
  • Ensure safe and healthy workplace and address compliance issues, implement and maintain safety and compliance procedures.
  • Complete daily reporting of operational/quality requirements.
  • Other duties as required.


Knowledge, Experience & Skills:  Essential Requirements

Education & Experience


  • High School Diploma or equivalent is required.
  • Bachelor’s Degree in Logistics/Transportation is preferred.
  • At least two (2) years supervisory experience is required.
  • Experience in Transportation/Logistics and union environment is preferred.


Specialist Knowledge & Skills


  • Proficiency in Microsoft Office, internet, web-based and job specific software applications.


Interpersonal & Communication Skills


  • Must be able to read, write and speak English fluently.
  • Ability to interact effectively with all levels of employees.




  • Ability to train, motivate, coach and counsel others.
  • Must have very good interpersonal skills and the ability to interact with customers and employees.
  • Exceptional problem solving, conflict resolution, decision making, planning, and organizational skills are all required.
  • Balance team and individual responsibilities.
  • Organizational skills and the ability to prioritize in demanding environments with tight deadlines.
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