Operations Supervisor (Lead Logistics) – Austin – USA

Job Overview

Essential duties & responsibilities

  • Manages and aligns customer’s expectations with deliverables defined in the project scope document(s).
  • Delivers (implements and manages) targeted project savings and develops appropriate tools to monitor performance in a defensible, accurate manor.
  • Accepts complete accountability for customer savings, operations execution and satisfaction.
  • Achieves sufficient customer satisfaction to justify favorable reference and contract renewal.
  • Assists Manager, Accounts in account or project launches.
  • Recruits and trains necessary on-site management, logistics coordinators and assistants.
  • Identifies and quantifies potential supply chain improvements.
  • Manages organizational issues involving customer’s various functional areas and multiple plant locations.
  • Manages carrier relationships and assist in the contracting process.
  • Facilitiates weekly operational meetings with customer, including specific project of task meetings
  • Publishes weekly operating report to walk customer through weekly
  • Ability and flexibility to travel as required.
  • Performs other duties as assigned

Supervisory responsibilities

  • Supervision and development of direct reports and non-direct reports.
  • Share department account goals with the team and maintain assessments planning and development
  • Ability to hold oneself and others accountable.

Minimum required qualifications

Education / Experience 
  • Bachelor’s Degree in Logistics, Industrial Engineering, a related field, or experience in lieu of education.
  • A minimum of 3 years substantial relevant experience in Account Management.
  • A minimum of 1 years managing a multi-function/location team.

Skills, knowledge & abilities

Computer Skills
  • Proficiency with Microsoft Office suite (Excel, Word, Access, and PowerPoint).
Language Skills
  • English (reading, writing and verbal)
Mathematical Skills
  • Intermediate mathematical skills
Other Skills 
  • General industry knowledge of common carrier contracts, freight payment and audit processes and supply chain engineering.
  • Proven track record of management. 3PL a plus.
  • Ability to develop and manage remote teams.
  • Demonstrated leadership and employee development skills — a “mentor”.
  • Project management skills and the ability to manage and motivate all levels in the organization.
  • Strong interpersonal, presentation and written/verbal communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of the customer base and system capabilities is critical.
  • Strong interpersonal skills that promote team building and associate development are required.
  • Strong work ethic and patience.

Preferred qualifications

  • 5+ years of Logistics experience.

More Information

Apply for this job
Share this job