CEVA Logistics, USA

Operations Supervisor – Harrisburg – USA

Job Overview

Your role

Directs daily business activity and provides leadership for assigned personnel. Responsible for communicating with Resource Freight Planning, Inventory Management, Quality, Sales and branch management to resolve any production issues. Accountable for assigned areas to ensure we meet or exceed all customer SLA’s as well as Operating plan performance metrics.

What are you going to do?

  • Accountable for daily work assignments of all regular and temporary labour to meet or exceed customer SLA’s while minimizing labour costs.
  • Achieve performance standards with regards to safety, line utilization and quality
  • Tracks key performance indicators/costs, anticipating and correcting trends which would compromise achievement of financial targets
  • Oversees and assures facility equipment reliability to minimize downtime
  • Supervise up to 60 full-time/temporary Production Line associates
  • Set up and operate equipment according to the Production Work Order Requirements, On-the-Job-Training (OJT) and/or operation procedures
  • Train and coach employees on department work instructions, processes, procedures and policies
  • Coach and mentor team leads on leadership skills such as communication, results, accountability, etc.
  • Manages personnel, material, and equipment safely and effectively.
  • Meets production cost, schedules, and quality requirements through the utilization of established manufacturing processes and methods.
  • Monitors and reports weekly production metrics on productivity and quality.
  • Identifies continuous improvement opportunities to ensure performance targets are consistently met.
  • Interfaces with planning and quality management when defects or non-conforming products are found.
  • Determines best methods to handle deviations from standardized processes.
  • Responsible for maintaining all defined 6S standards
  • Accountable for all ISO policies and procedures for areas assigned makes recommendations for change.
  • Communicates daily with Sales, Purchasing and Operational personnel to effectively provide relevant information in order to meet and or exceed customer requirements.
  • Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands
  • Ensures labor is balanced across department as required to meet each day’s business needs, minimize overtime and reduce labor costs
  • Maintains a professional, helpful attitude in dealings with co-workers, supervisors and their departmental personnel at all times
  • Responsible for managing the administrative tasks of validating Kronos punches and correcting missed punches (daily), executing the Corrective Action Responses and implementing corrective changes to meet the required timelines outlined in the process document and executing the Quarterly/Annual Employee Performance Appraisal processes meeting the HR timeline as published.
Minor Essential Function
  • Responsible for consistent enforcement of Ingram Micro policies as prescribed in the Ingram Micro Employee Policy Manual
  • Recommends layout changes to improve velocity, performance and reduces labor costs.
  • Complies with all OSHA, federal, and state policies that optimize safety within the facility
  • Responsible for housekeeping standards as assigned
  • Responsible for additional tasks as assigned to meet or exceed the expectations of customers and or management based on our fluid business needs
  • Works with Quality and Industrial Engineering to maintain, evaluate and make recommendations to improve all relevant processes.
Qualification Requirements
  • Associates degree preferred; Bachelor’s degree preferred
  • Minimum 3+ years in a fast paced, high volume production environment preferred
  • MS Office Suite (Word, Excel), interpersonal & conflict resolution skills, basic math skills.
  • Knowledge of RF guns and functions associated with Provia (WMS) as they apply to assigned activities.
  • Pre-employment drug screen required
  • Experience with PC, RF guns, printers required
  • Uses intuition and experience to improve business systems and processes. Must identify and resolve problems in a timely manner. Gathers and analyses information skilfully and develops alternative solutions.
  • Works well in group problem solving situations. Manages conflict. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments. Gives and welcomes balanced feedback.
  • Contributes to building a positive team and puts success of team above own interest. Understands business implications of decision. Capacity to build internal and external relationships.
  • Ability to establish credibility across the organization and engage others to ensure the most effective supply chain solutions preferred.

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CEVA Logistics, USA

Making business flow