DHL Global Forwarding (USA)

Operations Supervisor/Dispatcher – Oshkosh – USA

Job Overview

Essential Functions

  • Communicates needs of the operation to ensure service directives of Standard Forwarding/DHL Freight US customers are met.
  • Evaluate alternatives and utilize discretion when making independent decisions regarding the operation.
  • Responsible for monitoring and execution of the pick-up and delivery operation.
  • Assign pick-ups throughout the day based on the least cost scheduling to the driver fleet.
  • Provide updates to Wisconsin Terminal Manager including but not limited to: personnel needs, bid adjustments, equipment repair and maintenance, supply needs, disciplinary follow through and progressive discipline visibility.
  • Required to observe and comply with all federal, state, and local laws and/or Standard Forwarding/DHL Freight including company policy concerning safety, claims prevention, and hours of service.

Skills / Requirements

  • Strong operational background with an LTL carrier required
  • Must be knowledgeable of hazardous materials and the paperwork, handling, placarding and storage
  • Ability to coach, mentor and train drivers to improve work performance and morale.
  • Ability to recognize, reward and reinforce good performance.
  • Excellent organizational, analytical, data management and problem solving skills
  • Strong knowledge of Microsoft Excel, word, PowerPoint and project Management software
  • Customer centric approach

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DHL Global Forwarding (USA)

FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE