Geodis, USA

Operations Supervisor – Dallas – USA

Job Overview

Job Duties

  • Coordinates daily activities within the distribution centre
  • Supervises staff and directs work as they execute activities related to order fulfilment, order management, inventory management, stocking, material handling, equipment usage, and related needs
  • Prepares work schedules and reacts quickly and effectively regarding unexpected labor needs
  • Manages labour hours and payroll in electronic timekeeping system
  • Interviews and trains prospective and new team members
  • Supervises business support staff development including appraising performance, rewarding employees; addressing complaints and resolving problems
  • Ensures team understands and works toward performance goals
  • Recommends process improvements within the warehouse or distribution center
  • Reviews records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels
  • Ensures compliance to all company and customer policies and procedures including safety
  • Schedules work for special and periodic inventories
  • Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and ISO9002 procedures
  • Studies and standardizes procedures to improve efficiency of team.
  • Prepares reports for leadership
  • Assists in maintaining the physical properties of the warehouse
  • Submits weekly, monthly and other special services billing to customer services representatives
  • Supervises employees in distribution centre operation in accordance with the organization’s policies and applicable laws
  • Other duties as required and assigned
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action


  • High school diploma or GED (General Education Diploma) equivalent
  • Minimum 3 to 5 years related warehouse and/or distribution centre experience
  • 1 year of supervisory experience preferred
  • Experience with warehouse equipment
  • Experience with warehouse management systems
  • Experience with labour management systems
  • PC literate with experience with Microsoft Outlook, Word and Excel
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

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