Forwarding Jobs (East Coast, USA)

Operations Supervisor

Job Overview

  • Salary offer ▵ Circa $60,000 - $70,000

Operations Supervisor in Miami, FL

Salary: Circa $60,000 – $70,000

Benefits: Medical, dental, vision, life, 401K PTO: vacation, sick, all major holidays

Purpose: Responsible for the supervision of the Export Team to maximize revenue and profit potential of all Export opportunities in balance with excellent customer service.

Responsibilities as an Operations Supervisor:

  • Process and Complete jobs in compliance with TSA, IATA, BIS regulations and procedures.
  • Arrange shipments as per customer instructions following customer SOP and liaise with Overseas offices and relevant other departments to meet required deadline and KPI set by customer.
  • Monitor profitability of accounts and explore avenues to increase margins through additional sales of Value Added Solutions or high light potential changes to operational practices to improve efficiency.
  • Monitoring and ensuring correct input of purchase costs into the system by all operators of the Export team enabling accurate billing and profit reporting.
  • Ensure all quotations are entered into BoxTop so that they can be followed up by CS team and then converted if the quotation comes to fruition.
  • 10 Direct Reports

Desirable Skills:

  • Work pro-actively using own initiative.
  • Proven communication skills both written and verbal.
  • Previous experience dealing with varied customer base and building strong relationships.
  • Ability to consider several possible options and decide on most appropriate method.
  • Possess appropriate IT skills.
  • Excellent process and planning skills.

Thank you for your interests, if you think this role of a Operations Supervisor is for you, please apply below.

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Forwarding Jobs (East Coast, USA)

Freight Forwarding Recruitment