Yusen Logistics, USA

Operations Specialist – Secaucus – USA

Job Overview

Responsibilities

  • Work in a team atmosphere to execute the daily operations plan
  • Proactively manage the commercial relationship with accounts and carriers assigned to the team
  • Data accuracy of 100% on all communications and data input
  • On-going communication to ensure high level of service delivery- Whilst identifying further new business opportunities
  • Monitor all shipments to ensure service performance against daily and weekly plan
  • Update all required systems timely and accurately
  • Ensure lowest cost operations to maintain and improve margin at all times
  • Identify and communicate operational issues with the Sr. Account Manager and Sr. Operations Manager to resolution
  • Demonstrate the value of Yusen through our continuous process improvement focus
  • Exhaust all additional revenue stream opportunities
  • Must have full understanding of Operations – and be able to speak in such technical terms with carriers and customers
  • Regularly liaising with customer’s management team to identify new business opportunities and identifying new waste stream solutions to offer customers to extend our existing services
  • Ensuring all customers understand the multiple service offerings of YLA

Qualifications

  • H.S. diploma or GED
  • 1+ years’ experience in supply chain, logistics or transportation doing Account Management, Customer Service, Inside Sales/Sales Support, Operations, or related functions may be considered.
  • Port experience.
  • Strong Excel skills for data manipulation and efficiency
  • Ability to identify and resolve problems in a timely manner; Gathers and analyses information skilfully; Develop alternative solutions.
  • Must possess excellent customer service skills with the ability to grasp extensive knowledge while dealing with a variety of people.
  • Ability to organize and manage multiple priorities.
  • Ability to make timely decisions; Exhibits sound and accurate judgment

Benefits

 Yusen offers a generous Employee Benefits Package including
  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

More Information

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