C.H. Robinson

Operations Coordinator – Eden Prairie – USA

Job Overview

Responsibilities

  • With a focus on quality and efficiency, create orders, activate shipments, build and assign loads, schedule appointments, track and trace shipments, generate invoices and payments, reject and cancel orders, and update and resolve events
  • Leverage C.H. Robinson’s global technology platform, Navisphere, to validate and ensure the accuracy of load data
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Respond to customers with a sense of urgency to provide an excellent customer experience

Required Qualifications

  • High School degree or GED equivalent
  • Minimum 2 years of call center customer service or transportation/logistics experience
  • Ability to work evenings/overnights/weekends

Preferred Qualifications

  • Values a diverse and inclusive work environment
  • Proficient in Microsoft Office Suite of programs
  • Demonstrated communication, prioritization, and time management skills
  • Prior work experience that required attention to detail and accuracy
  • Bachelor’s degree or continued education

Benefits

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

More Information

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