DHL Global Forwarding (USA)

Operational Business Manager – Northlake – USA

Job Overview

Job Description

To provide analytical support for all Accounting and Finance activities, such as month end close, payroll, receivables, payables, etc., as well as for operational activities such as warehouse productivity, labour efficiency, throughput reporting and analysis, etc.

  • Conducts customer meetings as a Sr. Representative of DHL Supply Chain
  • Multiple complex sites/accounts
  • Potential direct and indirect reports
  • Direct contact with the customer leading discussions on billing, strategy, and budgets
  • Commercial complexity supports the higher level role (billing parameters, complex commercial discussions i.e. flex budgeting, KPI penalties/incentives, gain-share/pain-share)
  • May support sites with multiple locations and/or customers
  • Provide information as requested by external customers in relation to any and all items on customer invoices
  • Audit vendor payables for accuracy and ensure appropriate approvals are obtained prior to payment
  • Provide a professional environment with relation to external customer representatives
  • Execute daily customer / vendor contract requirements and identify accessorial activity and ensure necessary documentation
  • Work with Finance and HR department associates on a daily basis, providing support and assistance as needed
  • Provide support to Kronos application and set-up to ensure accurate hourly activity reporting
  • Interact with General Managers, Managers and Supervisors to provide analytical support as needed
  • Provide back up to the purchasing supervisor when needed
  • Participate in the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates
  • Direct involvement with Accounting and Commercial Finance departments
  • Provide ad-hoc analytical support to operations personnel in all areas of the operation as needed and requested
  • Prepare month end close accrual and reclass journal entries
  • Assist as needed with accounts receivable processing and collection
  • Assist as needed with account payable processing
  • Reconcile Purchase Orders as support to expense recognition
  • Prepare daily and weekly labour analysis reports for operations productivity analysis
  • Participate in the collection of performance measurements consistent with customer, vendor, and site requirements
  • Ownership of balance sheets (black-line) account reconciliations

Required Education and Experience

  • Bachelor’s degree in Accounting or Finance field, required
  • 5+ years’ experience in Accounting or Financial Reporting role, required
  • Previous logistics / warehouse experience, preferred

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DHL Global Forwarding (USA)