Ocean Specialist – Phoenix – USA

Responsibilities of the position include

• Coordinates ocean import/export shipments with origins, shippers, truckers and steamship lines.
• Sets up bookings, arranges delivery for inland transportation and follows up to ensure shipments have reached their final destinations.
• Converts and verifies shipment weights and volumes.  Calculates rates with ability to convert pricing and rates
• Responsible for audit compliance with FMC regulations and Corporate policies and procedures.
• Supports local sales efforts with timely responses to rate requests.
• Maintains communications with customers, carriers, vendors and other DACHSER offices.

Requirements of the position include

• High school diploma or its equivalent.
• Minimum 2 years of experience working in ocean import/export at a freight forwarding company.
• Strong knowledge and experience with contract interpretation.
• Ability to negotiate rates with steamship lines.
• Hazardous Materials experience a plus.
• Desire and ability to provide excellent customer service required.  Position will interact with customers by phone, email and in-person frequently.
• Professional demeanour, including excellent written & verbal communication skills.
• Proficiency in Windows programs, specifically Word and Excel.
• Stellar organizational skills and the ability to meet deadlines.
• Ability to work independently or as part of a team.

DACHSER USA offers a generous benefits package and competitive salary.