Headford USA

Ocean /Air Import Specialist

Job Overview

  • Salary Offer Discussed on applicaton

Ocean Import Specialist

Full time

Mon to Friday 9am to 6pm

Salary discussed on application

This client is a global freight forwarder and require an Ocean Import Specialist to join the team.

Job role:

To provide superior customer service to air/ocean import customers.

To process air/ocean import shipments using the DCS system and facilitate air cargo movement.


Assist customers on the telephone and through e-mail by acting as the central point of contact between the customer and all LFL departments.

Enter air/ocean import shipment information into the CW system and create air/ocean import documentation including checks, arrival notices, invoices, delivery orders and file settlement reports.

Communicate with carriers to verify inbound arrival information.

Update and forward customer shipment tracking reports as required by customers’ Standard Operating Procedures (SOP’s).

Arrange trucking to customer’s warehouses as required by SOP’s.

Communicate with freight locations to verify shipment availability.

Identify and resolve issues causing delays in air/ocean cargo movement.

Thorough knowledge of international shipping procedures

Thorough knowledge of airport practices and procedures

DCS system knowledge and experience

DOT General Awareness training

Basic math abilities

Basic PC skills

Good career progression opportunities with this global client.

Please contact me if you have the right skills so I can provide more info on the position and client.

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