headford UK North Sales

Ocean Import Operator

Job Overview

  • Salary offer ▵ £20K-£27K depending on experience

Job Description

  • To have good knowledge of all aspects of Ocean (LCL & FCL& NES) Imports from point of origin to destination
  • To know and understand, Customs and Excise procedures and regulations
  • Good Knowledge of customs entries and all aspect of Sea import / documentation / bookings/ deliveries/quoting etc
  • To have knowledge of all INCO terms as appropriate to Imports
  • To work with the customer to provide the best service available within the time constraints provided
  • Provide quotations to customers
  • To create a relationship with Customers and Suppliers
  • To be commercially aware of the cost of the service and ensure profit margins are met
  • Liaise by telephone/email / with shipping lines/customers and other Departments and Suppliers
  • To understand billing and costing procedures and answer invoice queries
  • To operate within the company credit policy at all times
  • General administration duties
  • Other duties that may be deemed the responsibility of the job holder Ocean Clerk


  • Up to 25 days holidays plus Bank Holidays
  • Life Cover
  • Bonus
  • Defined contribution pension scheme
  • Discounted store/shopping benefit scheme
  • Private Healthcare
  • Car Parking
  • Employee Assistance Programme
  • Mandatory Training

Job Requirements

  • Educated to a good standard of English & maths
  • Minimum of 1 year’s working experience with a freight forwarder
  • Proven experience in managing end to end processes within the shipping industry
  • Ability to be flexible and a willingness to become involved in all aspects of the Department as and when necessary
  • Computer conversant in basic applications incl MS Office/Word & Excel
  • Effective communication skills (verbal & written) with colleagues, clients & suppliers
  • Excellent Commercial awareness and ability to troubleshoot and solve problems
  • Ability to work under pressure
  • Export experience an advantage but not essential

How To Apply


Apply for this job