Headford Group USA - Florida

Ocean Import Coordinator

Job Overview

  • Salary Offer DOE

Ocean Import Coordinator – Miami, (FL)

We are currently looking for an Ocean Import Coordinator for our client, a company that has evolved to become one of the world’s largest supplier of global solutions within transport and logistics.

Location: Miami, (FL)

Job Title: Ocean Import Coordinator/Specialist

Job Type: Full Time

Salary Range:(DOE)

Job description

Responsibilities include but are not limited to the coordination of Sea Import shipments such as, opening import files, production of internal documentation, updating import statuses, assisting and advising customers of Arrival, arranging deliveries, processing invoices (including price conversions and verifying shipment weight and volume), dealing with e-mail queries from Overseas offices as well as ensuring that excellent standard of data accuracy are maintained in a timely and efficient manner.



  • Adhere to company policy and procedures and ensure that all work is carried out to preset service levels
  • Disciplined and professional attitude must be displayed at all times
  • All communications via telephone, e mail, Facsimile etc. are to be handled in a professional manner
  • Ensure all areas of Finance (Vendor Invoices, Clearing Invoices) are handled/maintained to a 1st class standard and all queries are addressed and resolved as soon as possible
  • Maximize profitability on all files handled as well as to be cost conscious at all times
  • Credit check all files according to company policy and escalate irregularities where appropriate
  • Ensure all filing, is done regularly, tidily and accurately
  • To build close, strong relationships with all Customers, other offices, Overseas agents and Service providers
  • To identify areas of business which require improvements i.e. operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve accordingly
  • Provide 1st class customer service as well as pay attention to detail at all times
  • Any other ad-hoc duties as required by your supervisor/manager


  • Candidates should have 3 years freight forwarding experience, ideally in Sea Imports
  • Ability to work on own initiative and as part of a team
  • To be prepared to learn all aspects of the team’s work with desire and ability to provide cover and assistance on a regular basis
  • Ability to work efficiently and accurately
  • Excellent communication skills
  • Customer focus with proactive attitude
  • Candidate should process a desire to progress within the team demonstrating the ability to take on more responsibility in time.
  • Knowledge of CargoWise

If you have the necessary experience, then please email a copy of your resume to rob@headfordgroup.com

Apply for this job