DHL Global Forwarding (USA)

Ocean Import Agent – Newark – USA

Job Overview

Key Responsibilities

  • Creates/confirms transport order to ensure delivery of the shipment to the final customer
  • Performs booking and booking optimization
  • Prepares, controls and distributes all required Import documents to counterparts (carrier, consignee, supplier, etc.) and then checks responses from counterparts and finalizes validation of required documents
  • Follows-up on shipment status in the Import area; identifies incidents and ensures resolution of incidents
  • Supports Customer Service in the incident and exception management resolution
  • Maintains excellent relationships with suppliers
  • Is responsible for identifying performance issues of suppliers, and proposes solutions to improve/correct performance
  • Performs IT systems related tasks to provide up to date information on shipment

Skills / Requirements

  • 1+ years of experience in freight forwarding industry required 
  • Strong Understanding of Ocean Import regulations and documents preferred required
  • Cargo wise system experience required
  • Need to be able to work, communicate, and resolve problems that arise in the movement of product into/out of the US
  • Attention to detail and excellent oral and written skills required, some customer service experience
  • Proficient in Microsoft Office including Outlook, Word, and Excel

Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

More Information

Apply for this job
Share this job

DHL Global Forwarding (USA)

FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE