Expeditors, USA

Ocean Import Agent – Brisbane – USA

Job Overview

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties & Responsibilities

  • Operations/Industry Knowledge
  • Customer Service
  • Vendor Relations
  • Procedure and Productivity Standards Adherence
  • Accounting
  • Accurate and Timely Billing
  • Self Development
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary

Qualifications

  • Bachelor’s degree preferred.
  • Effective interpersonal skills.
  • Good computer skills (Excel, Word, PowerPoint)
  • Attention to Detail
  • Fluent in English

More Information

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Expeditors, USA

The Global Logistics Company