Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties & Responsibilities
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence
- Accurate and Timely Billing
- Self Development
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Bachelor’s degree preferred.
- Effective interpersonal skills.
- Good computer skills (Excel, Word, PowerPoint)
- Attention to Detail
- Fluent in English
- Payment frequency ▵ Annual
- Salary currency ▵ USD
- Job town/city ▵ Brisbane