DHL Global Forwarding (USA)

Ocean Freight Specialist – Miami, Florida, United States

Job Expired

Job Overview

We have an exciting opportunity for anOCEAN FREIGHT SPECIALISTresponsible for the movement of our customer’s ocean export shipments.

Key Responsibilities:

  • Customer management. Communicate with customer and attend logistic needs related to Ocean Freight Cargo Forwarding Services. Including but not limited, to document revision, logistic coordination, visibility and reporting.
  • Communicates regularly with customer in regards to customer’s shipment status as well as continuous communication with overseas to meet delivery commitments; follow-up with airline to monitor and track departure and arrival information and updates
  • Collaborate with different departments and establish monitoring processes, where applicable, to ensure timely deliveries and quality compliance.
  • Support on efficient billing processes.Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
  • Work with destination Station to manage/recover from service deviations.
  • Completes coordination between all applicable parties for all air export shipments for our customers; ensures timely bookings with airline on customer behalf
  • Effective time management with problem solving and decision making skills
  • Multiple task skilled requited

Skills / Requirements:

  • Excellent written and verbal communications skills in English and Spanish-ability to interface with all levels of the organization specific strength in influencing division makers.
  • Exceptional customer service skills
  • Demonstrated ability to indecently solve ambiguous problems.
  • Detail oriented and strong follow-up skills
  • Great organizational skills and attention to detail.
  • Ability to work in a fast-paced environment where continuous innovation
  • 3+ years of experience in advanced Excel and 2+ year of experience with reporting tools
  • Minimum 3 years in an Ocean freight related position experience
  • Cargo Wise systems knowledge is a plus
  • This job has expired!
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DHL Global Forwarding (USA)

FORWARDING EXPERTS WITH GLOBAL REACH & LOCAL KNOWLEDGE