Headford USA

Ocean Export – Los Angeles – USA

Job Overview

  • Salary offer ▵ $50,000 - $65,000 p/a


  • Freight Forwarding experience (1 – 3 years preferred) or knowledge of Ocean Export Procedures
  • Customer service experience required as the job entails considerable communications via phone and email


  • Quote clients, create shipping instructions, issue insurance certificates and invoice customers/ agents
  • Arranging pickup and delivery orders for FCL/LCL/ RORO cargo
  • Prepare cargo and make it ready to ship (RTS) in compliance for export and internal standards (SOPs); responsible for accurate data entry into the system
  • Carrier bookings, rail billing and HAZ declarations if needed. Good knowledge of shipper lanes and requirements at destination
  • Create load plans in the system and arrange drayage
  • Share warehouse receipt and photos with agent and/or Customers
  • Approve invoices for payment (OFR, on-carriage, towing, inland, dray, etc.)
  • In charge of preparing and sending documentation to the carriers (BL instructions, cleared titles, etc.), confirm sailing
  • In charge of receiving master B/Ls from the carriers once cargo has sailed (proofread and make corrections as needed)
  • Update clients, pre-alert manifest and pre-advise to agent if applicable
  • Mailing original documents to designated party if applicable
  • Responsible for file closing as well as file and customer profitability
  • Other tasks as assigned

Required Skills

  • Excellent interpersonal skills and the ability to work well with fellow team, clients and partners
  • Excellent verbal and written communication skills
  • Strong organizational, time management, and problem-solving skills
  • Detail-oriented, a self-starter, fast learner, and ability to multi-task
  • Ability to work well under pressure and projects with demanding deadlines
  • Strong PC skills


$50,000 – $65,000 p/a

Our client offers the following

  • Medical benefits including health, dental and vision insurance coverage
  • Retirement benefits
  • Paid Time off

More Information

Apply for this job
Share this job

Headford USA

Leading Executive Search firm for the freight forwarding industry.