Ocean Export Customer Service Representative – Hawthorne, USA

Job Overview

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position

We are seeking to hire two to three motivated logistics professionals with a minimum of one year of experience in the fast paced  world of logistics. You would be applying for a position within our Los Angeles Ocean Export operations team located in Hawthorne, California.

Major Duties and Responsibilities

    • Coordinating pickups
    • Managing vendors within our supply chain
    • Allocating space within network
    • Coordinating, logging and processing cargo in our weekly consolidations
    • Updating shipments within our system
    • Accurate accounting and invoicing
    • Training and maintain your own desk


      • College Degree or equivalent
      • Logistics Industry Experience minimum 1 year , Ocean Export shipping experience a plus.
      • Ability to fluently read and write in English
      • Availability to work M-F between 0800-1700
      • Must be able to pass background check
      • Effective interpersonal skills.
      • Ability to provide a positive customers experience a must.
      • Proven ability to work well with international coworkers at all levels
      • Ability to self-motivate and multi-task in a fast moving environment
      • General experience with Outlook, Excel and Word

Reporting Structure


  • Lead Agent, Supervisor and Manager


Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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