Headford USA (Illinois)

Ocean Export Coordinator ($45,000 – $60,000)

Job Expired

Job Overview

  • Salary Offer 45,000 - 60,000

Purpose of the position

This position is part of a strong operations team with a stable company in Chicago. The primary duty is to process shipment that range in complexity and take real ownership and accountability in their own role.

These tasks are to be performed within the Company standards with emphasize on cost efficiency and industry standards.

Key Tasks

•             Receive, review and process export shipments from local shippers and offices worldwide

•             Arrange bookings with shipping lines carriers and other vendors as needed.

•             Communicate with worldwide offices/agents regarding documentation for exports.

•             Monitor the process of the shipment using track and tracing tools

•             Adhere to all domestic and international shipping regulations.

•             Provide excellent and timely customer service, by informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.

•             Advise department Supervisor, or Manager of any transaction problems or irregularities.

•             Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirements.

•             Ensure costing is accurate and updated in a timely manner

•             Ensure department KPI are being met / adhered to.

•             Negotiate with cartage companies, warehousing and shipping lines as needed

•             Ensure accurate and timely billing, and follow up on payment if a COD customer

•             Ensure costing is accurate and updated in a timely manner

•             Ensure department KPI are being met / adhered to

•             Perform other duties as assigned.

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Headford USA (Illinois)

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