Headford USA

Ocean & Air Export Specialist – Los Angeles, CA, USA

Job Overview

  • Salary Offer Up to $ 55,000

We are currently working with our client for an Export Operator, Miami, FL, USA.

Department: Exports

Your role as an Export Operations Coordinator would be responsible for performing all export operations and export customer service duties to process the documentation necessary for export freight.

Duties & Functions

Essential:

  • Coordinates with Agents and partners and ensure that all export shipments are properly documented.
  • Sort, process and distribute all documentation for outgoing consolidations and direct shipments.
  • Study various modes of transportation to ascertain the most efficient and timely movement of freight for forwarding and collection.
  • Negotiate with trucking companies, airlines and shipping lines to obtain rates and guarantee of collection.
  • Arrange local collections for customers when appropriate.
  • Issue invoices to customers.
  • Set up all necessary arrangements indicated on Advance Information for the smooth movement of export freight.
  • Provide quotations in response to customers and internal requests including overseas partners.
  • Perform customer service duties with correspondence to customers and overseas partners, e-mails fax, etc.
  • Assist in the implementation of customer service policies and procedures to ensure that the service that is being provided is of the appropriate standard and level.
  • Perform other duties as requested by management.

QUALIFICATION STANDARDS

Education & Experience:

  • Minimum requirement High School diploma or GED.
  • Proficient with Microsoft Office applications.
  • Ability to use basic math skills to calculate freight, storage and other charges.
  • Solid understanding of the international forwarding business for both Ocean & Air Exports.
  • Knowledge of CargoWise an advantage
Apply for this job