Headford USA

Ocean/Air Export Operator

Job Overview

  • Salary Offer $45,000/yr - $55,000/yr

My client are looking for an experienced Export Operator that can help assist the management in the overall export operations. I’m looking for a self-motivated individual with a real work ownership mentality. It is important that you have experience in both air and ocean export.

In this role and company the operators are seen as part business owner. Being able to handle the entire end to end operations and do everything from A to Z. In this role you will be fully accountable for everything in between up until the invoice has been sent.

Role :

  • Good understanding of Ocean/Air Export proceduresExperience in handling shipments from start to finish
  • Making bookings with shipping lines
  • Experience in Job costing (passing supplier Invoices) and Invoicing customers / dealing with any invoicing queries (both supplier & customer invoices)
  • Experience in quoting and handling overseas offices & agents / foreign Currency
  • High Quality Customer Service expected / Good Telephone manner
  • Works hand in hand with other departments / team player important
  • Must be Computer Literate
  • Commercially minded individuals beneficial

Requirements :

  • Freight Forwarding experience preferred
  • Ocean and Air Experience
  • Self motivated
  • Three years of experience in a role involving extensive client contact required
  • Computer skills, including frequent prior use of MS Office products (i.e. Outlook, Excel, Word, Teams, etc.)
  • Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action
  • Ability to be highly productive while keeping cool under pressure
  • Excellent written and verbal communication skills

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