Yusen Logistics, USA

Logistics Specialist – Jacksonville – USA

Job Overview


  • Maintain knowledge of transportation routing in US and Canada
  • Communicate with shippers and coordinate shipment availability and potential impact to timeline
  • Maintain strong relationship with carriers nationwide, understand internal truckload carrier compliance requirements, develop and maintain positive carrier relationships
  • Manage truckload carrier pick up and multi stop execution, tracking, and pricing
  • Maintain knowledge of LTL carriers, their scope of services and coverage areas
  • Understand carrier service capabilities, tariffs, and accessorials to properly price
  • Select optimal shipment mode, service, carrier and routing to meet customer needs
  • Manage customer order data exceptions, create loads in TMS, bill of ladings and load plans as needed
  • Track shipments to ensure on time delivery
  • Problem solve potential late deliveries and evaluate spending additional moneys to expedite, and escalate as necessary
  • Proactively manage delays and exceptions and escalate to customer as needed
  • Gather, organize, and report on any additional charges from carriers and/or to customers
  • Run system reports

General Competencies

  • Relationship building with customers by daily communication on any issues where they might need assistance.
  • Manipulate large amounts of data accurately with tight deadlines in a high stress environment.
  • Proactively seek new ideas for continuous improvement


  • Associates degree, plus one or more years’ related experience and/or training; or equivalent combination of education and experience.
  • Strong Analytical skills
  • Basic computer skills including experience utilizing Microsoft software applications (i.e., Word, Excel, Outlook)
  • Strong written and verbal communication skills
  • Strong organizational and time management skills. Ability to multitask while keeping a high accuracy rate in a fast-paced environment.
  • Must demonstrate a curiosity, drive, and initiative to use data collection, analysis and other information gathering skills to determine areas where Yusen has opportunity to improve the product and its performance within its portfolio
  • Bilingual Spanish preferred


  • Medical, Dental, and Vision beginning the 1st of the month following start date
  • 401k with a company match
  • Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

More Information

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