DHL Global Forwarding (USA)

Logistics Operations Coordinator – Lewisville – USA

Job Overview

Role Purpose

Responsible for supporting and leading specified group of individuals in the warehouse/clerical setting. Provides daily direction and guidance to the work group. Trains new associates in identified work group. Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities

  • Assist in coordination of export/import shipments.
  • Establish and coordinate schedule with carrier and tender shipments.
  • Track and trace all shipments.
  • Update and maintain Transportation Management System(s) –; SAP.
  • Prepare and publish daily, weekly reports.
  • Obtain data to assist in analysis on performance trends.
  • Proactively identify problems to management.
  • Answer and resolve basic billing questions when needed.
  • Confirm rates with carriers.

Required Education & Experience

  • High School Diploma or Equivalent, preferred
  • 6 months –; 1 year warehouse or logistics experience, preferred

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DHL Global Forwarding (USA)