Europa Worldwide Group

Logistics Manager – Sutton, UK

Job Overview

Do you have experience leading and managing a team?

Do you have a good head for numbers?

Do you excel at customer service?

Then we want to hear from you!

Europa Warehouse are looking for a Logistics Administrator Manager to join their Warehouse in Minworth, Birmingham. Leading a team of 10 administrators, you will be responsible for the key accounts held within the warehouse.

Who are Europa Worldwide

We are an independent privately-owned operator delivering pro-active and innovative freight solutions worldwide. We’ve grown to employ more than 900 staff and have a presence in more than 160 countries across the globe, offering Road, Air and Sea, Showfreight, Warehouse and Contact Centre services.

What does a Logistics Administrator Manager do?

  • Day to day management of the logistics administration department.
  • To work within a challenging and demanding environment.
  • To investigate and resolve customer and management related queries.
  • To be a point of contact for customers and establish a positive focal point as a representative of Europa Worldwide Group.
  • To attend and lead meetings in relation to existing customers and new contracts if required.
  • Preparation of reports for management and customers (KPI etc.).
  • To conduct employee performance reviews and appraisals.
  • To develop the team members and to organise required training.
  • To ensure completion of relevant HR documentation in a timely and accurate manner.
  • Knowledge of HMRC requirements and keeping up to date with customs warehouse (bond) legislation.
  • To deal with despatch and receipt operations of: duty suspended and duty paid stock
  • To deal with stock operations (adjustments, stock movements, releases).
  • To follow the SOPs and update when necessary.
  • To monitor performance of parcel and pallet carriers.
  • Coordination of transportation details.

What does our ideal Logistics Administrator Manager look like?

· A minimum of 2 years management or supervisory experience.

· Experience working within the Logistics industry and an understanding of the general principles of transport operations is advantageous,

· Excellent customer service skills.

· Excellent organisational skills and attention to detail.

· Excellent leadership skills and the ability to manage your team, working to their individual strengths.

· Excellent IT skills including a thorough knowledge of the Microsoft Office package.

· The ability to work under pressure and to strict deadlines.

· Knowledge of HMRC regulations regards bonded operations is beneficial.

· Flexibility, commitment and dedication.

What can Europa Worldwide offer you?

· Excellent salary package.

· Europa benefits scheme (on successful completion of probation period) –offers and discounts on latest technology, vouchers, gym membership etc.

· The opportunity to develop, progress and work within a global organisation which is rapidly growing.

· A fantastic working culture which promotes excellent work/life balance.

· Working closely with a team of talented individuals with a great work ethic who also love to have fun!

· 24 days holidays.

· Contributory company pension scheme.

Job Type: Full-time

Salary: £30,000.00-£40,000.00 per year


  • On-site parking


  • Monday to Friday

Work remotely:

  • No
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Europa Worldwide Group

We have a passion for logistics.