C.H. Robinson

Logistics Lead – Chicago – USA

Job Overview


The duties and responsibilities of this position consists of, but are not limited to, the following
  • Ensure all arrangements are made for the execution of shipments through your area of responsibility
  • Act as a resource for peers
  • Create and document standard operating processes
  • Manage complex exceptions and drive problem solving to prevent the reoccurrence of problems and improve processes
  • Assist in the facilitation of cross training within assigned team
  • Responsible for meeting operational targets within a particular region, mode, business unit, or small account
  • Lead calls, meetings, and internal systems trainings with customer, carrier and vendors
  • Utilize analytical practices to identify and solve problems
  • Build and present intermediate to complex business cases related to how customers can achieve ROI
  • Collaborate with internal service teams to meet team and customer goals
  • Apply the enterprise project-based delivery model in your day to day work
  • Lead small sized operations-focused continuous improvement projects utilizing the enterprise project-based delivery model
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications
  • Bachelor’s degree from an accredited college or university
  • Minimum 2 years of professional experience
  • Ability to work flexible schedule on occasion, including overtime hours when requested
  • Ability to travel up to 25% (domestic and/or international)
  • Site Specific:  Fluent in Spanish and English (written and verbal)
Preferred Qualifications
  • Knowledge in supply chain, transportation, and/or transportation management
  • Customer service experience
  • Prior experience creating and delivering presentations to senior level management
  • Ability to think critically, perform analysis and solve problems
  • Ability to proactively identify patterns in operations and data
  • Ability to work in a team oriented and fast-paced environment
  • Ability to develop and deliver presentations to a variety of levels of leadership
  • Ability to utilize project management skills to successfully complete various sized projects
  • Ability to gather, translate and act upon voice of customer
  • Composure and poise in a customer-centric environment
  • Ability to adapt to an ambiguous and changing environment
  • Ability to direct activities of small work group
  • Demonstrated continuous improvement mindset
  • Ability to act as a subject matter expert
  • Proficient in Microsoft Office Suite of programs
  • Values a diverse and inclusive work environment


Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Two medical plans (including a High Deductible Health Plan)
  • Prescription drug coverage
  • Enhanced Fertility benefits
  • Flexible Spending Accounts
  • Health Savings Account (including employer contribution)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid and floating holidays
  • Paid time off (PTO)
  • Paid parental leave
  • Paid time off to volunteer in your community
  • Charitable Giving Match Program
  • 401(k) with 6% company matching
  • Employee Stock Purchase Plan
  • Plus a broad range of career development, networking, and team-building opportunities

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C.H. Robinson

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