DSV UK

IT Supporter

Job Overview

Role will involve both desk support duties and hands on support to IT users for DSV UK & IE across DSV Road, DSV Solutions & DSV Air&Sea Divisions.

Activities to include:

Handling support desk incidents

Involvement IT implementation projects

Onboarding new users

Dealing with IT global support team and Internet service providers.

Support IT requirements for IT moves, new setups etc.

Maintaining records

Ordering of goods, keeping records and stock levels maintained

 

Example of Hardware / Systems to be involved with

Laptops

Thin Clients

Printers

Warehouse Scanners

Network Infrastructure

User accounts

VPN / remote access

Wireless

Equipment power supply systems eg Uninterruptable power supply

Meeting room AV systems

Desired skills:

The ability to work independently without direct supervision – planning, organizing, prioritizing own daily work routine

Aptitude in IT & computing including basic understanding of routers, switches & wireless.

The ability to approach problems in a logical and systematic way

Communication & interpersonal skills

Proficient in Microsoft office products

Driving licence.

Understanding of H&S

More Information

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DSV UK

Global Transport and Logistics