DHL Global Forwarding (USA)

International Business Development Manager – Chicago – USA

Job Overview

Duties & Responsibilities

  • Hunting, developing and maintaining a regional share of business for International customers within the Indian Sub-Continent trade lanes and in collaboration with all company sales channels trade lanes and in collaboration with all company sales channels
  • Lead and engage with all sales teams across the organization to sell trade lane specific and customized solutions for air and ocean freight to small, medium and multi-national companies
  • Plan and conduct sales calls and joint-sales calls in collaboration with all company sales channels, including face-to-face meetings with customers and developing a robust pipeline to meet the budget and the trade lane strategy.
  • Support customers’ relationships by providing key knowledge about overall market trends
  • Gather business intelligence from customers, extended sales teams and other sources to identify opportunities resulting in pipeline development and strategic action plans on identified High-Value-Targets (HVT).
  • Provide leadership and support to the extended sales team to maintain and grow book of business specific to the trade lane.
  • Participate in the implementation of new customers by coordinating the integration of the overseas team members in the implementation process.
  • Engage with sales owners of most significant opportunities in the pipeline, including supporting and participating in the RFQ process.
  • Maintain and develop the lane sectors focus and conduct the required periodic conference calls with all pertinent stakeholders to support strategies

Your skills & experience

  • Fluent in Hindi & English language
  • 5+ years selling in the freight forwarding/logistics industry
  • Bachelor degree or equivalent experience
  • 1+ year’s operations experience in freight forwarding preferred
  • Understanding of trade lane specifics in the forwarding industry and deep knowledge of air freight, ocean freight, and logistics business models.
  • Ability to work independently, drive customized solutions as well as lead remote and virtual teams
  • Capability to deliver presentations and highly effective in conducting sales negotiations
  • Knowledge of computer-based applications and Microsoft Office applications (gather & analyse data)
  • Excellent organizational and communication skills (verbal & written), including conceptual thinking and analytical skills

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DHL Global Forwarding (USA)