Rhenus Logistics

Import Service Team Operator – Maldon, UK

Job Overview

What do we do?

Rhenus offers a great variety of different services: transport, transshipment and storage of goods and products as well as a comprising value-added services. Operating as part of a global group encompassing over 31,000 employees, you will have the opportunity to be part of a large family-owned group benefiting from a global network of diverse skills, services and resources.

Rhenus UK is experiencing an extended period of growth as a result of our continued business success and growth through acquisition. With locations spanning the UK the services we supply are vast from global air freight to local home delivery.

What we are looking for?

Our employees are at the heart of what we do and as Rhenus is geared toward nonstop growth. That opens up long-term prospects in a wide variety of functions-from logistics and project management to IT and finance and controlling.

Contributing your own ideas and solutions? That is your ticket to success in any of our business units. We love a problem-solving, no-fuss attitude, and we also encourage openness, fairness, teamwork and a collegial approach. Individual initiative and a can-do mindset are just as much a part of the Rhenus DNA as stability and farsightedness.

These are the qualities that keep us-and you-moving forward. If this sounds like the kind of opportunity you are looking to take on, then please contact us to find out more.

The Role

Part of a newly created Import Service Team who will manage the flow of information between Rhenus Logistics European Partners, Customers and our Customs division.

Your role will involve contacting UK importing companies via email or phone call to obtain information and data required to complete UK import clearance, local system database checks to complete the information and then passing all details to the Customs division through an internal IT Ticket system.

Skills and attributes

· Customer service or call centre experience preferred

· Strong communication skills – written & verbal

· Attention to detail

· Ability to use standard Microsoft software

· Good organisational skills

Job Types: Full-time, Temporary, Permanent

Salary: From £1.00 per year


  • On-site parking


  • Monday to Friday


  • Customer Service: 1 year (preferred)
  • administration: 1 year (preferred)

Work remotely:

  • No

COVID-19 precaution(s):

  • Remote interview process
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures in place
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