Import/ Export Airfreight Operator – London – UK

Job Overview

Key Duties & Responsibilities

  • Handling clients’ enquiries, providing quotations and processing bookings
  • Transmitting customs entries and ensuring compliance with customs regulations
  • Liaising with overseas partners, airlines, transports to arrange quick dispatch of cargo
  • Planning and arranging collection and deliveries as per client requirements
  • Ensuring all customers are served in line with their Standard Operating Procedures (SOP)
  • Monitoring the progression of transports and advising the client at agreed milestones
  • Building excellent relationships with customers
  • Negotiating with suppliers in order to maximise profit margin whilst adding value to the client


Required experience, skills and qualities

  • Previous experience working in airfreight is essential
  • Good knowledge of customs procedures with practical experience in classifying goods using the Customs Tariff is an advantage
  • Excellent communication skills with ability to deliver high level of customer care
  • Ability to prioritise and organise work to achieve deadlines in a fast-paced environment
  • Self-motivated with a can-do attitude

More Information

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