headford UK North Sales

Global Operations

Job Overview

  • Salary offer ▵ £35K

Location: Heywood

Job Title: Global Operator

Salary: £35K Circa


Main Purpose of role:


To ensure the efficient and profitable planning and operation of all Global full loads, part loads and groupage worldwide (mainly Europe).



  1. To plan and operate all full loads, part loads and groupage imports and exports.
  2. Take and complete all bookings as per customer requirements.
  3. Negotiate all rates to the benefit of the business.
  4. Monitor all movements to ensure all deadlines are met.
  5. Liaise with agents, customers, suppliers, and subcontractors to ensure all deliveries/collections are actioned in a timely manner and in line with customer requirements.
  6. Ensure all documentation is completed in line with customer requirements and legislation ie POD’s, Manifests, Dangerous Goods Notices, Customs documentation etc.
  7. To deliver excellent customer service to all our clients and improve upon them on an ongoing basis including ensuring that customer KPI requirements are met.
  8. Assist colleagues in providing cover with other roles within the department as and when reasonably requested by your manager.
  9. Ensure the protection and good care of all the Company’s assets, equipment, materials, and intellectual property and that there is no misappropriation of any by the job holder.
  10. Adhere to all Company policies & procedures relating to Health & Safety, Quality Control, Human Resources, operational etc.
  11. Undertake any other duties to the benefit of the Company as reasonably requested by your manager.

If you are interested in this position the get in touch with Michaela

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