Headford Europe

Gateway Service Specialist – Frankfurt

Job Overview

  • Salary offer ▵ €49,000 - €52,000 (DOE)

The gateway service specialist supports the air gateway operations.

Main Job duties are

Financial analyzes & action plans

  • Accounts payable control and coding
  • CASS difference report
  • Cost development analyzes
  • Statistical reports for management

Drive Operational excellence

  • Process optimization (LOP/SOP adjustments)
  • Quality Management (KPI performance)
  • Compliance
  • Performance reports
  • Support to identify training needs and develop training plans
  • Development of action plans

Customer Service

  • Coordination between gateway and service centers
  • Support Implementation of new customers
  • Handling of Customer Complaints
  • Develop and promote use of CEP

More Information

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