Freight Forwarder (Ocean Import) – Salt Lake City – USA

Job Overview

To be successful in this role you will need to

  • Effectively schedule air bookings for international shipments
  • Ensure the complete and timely delivery of freight by attaining knowledge from clients to satisfy their needs and completing paperwork accurately
  • Process data through the Company’s system working with air, ocean and trucking companies
  • Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc.
  • Compose complex emails regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents
  • Comprehend the full range of international freight forwarding services: cargo movement and scheduling, customs brokerage, monitor and control services, cost optimization, etc.


  • Freight Forwarding experience preferred
  • Great customer service skills
  • Computer skills, including frequent prior use of MS Outlook, Excel and Word
  • Strong math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary
  • Familiarity with domestic and international geography including countries and major cities
  • Extreme attention to detail, including the ability to respond with urgency and take proper corrective action if there is a problem
  • Excellent communication skills, both written and verbal

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