Geodis, USA

Field Operations Training Manager – Philadelphia – USA

Job Overview

About the role

  • Responsible for the overall direction, coordination, and evaluation of training, and works with senior management as well as Operations and Implementations to plan and address training needs
  • Conducts needs assessments and creates instructional plans with appropriate delivery methods and post-training evaluations
  • Ensures that training is delivered either personally, or with internal and external resources as appropriate. Confers with the management team from various departments to gain knowledge of work situations requiring training and to understand changes in procedures, regulations, business initiatives, and technologies
  • Develops material to support training programs and ensure material stays up to date
  • Coordinates with resources, both internal and external, to stay informed of product enhancements in order to communicate to internal teams
  • Identifies and recommends changes to current processes that lead to improvements in operations and drive efficiencies.
  • Researches, plans, organizes and conducts training programs, seminars, and conferences for all levels of employees
  • Provides leadership to a campus training organization, if required
  • Manages the costs of planned programs and keeps within budgets by assessing the return on investment of any training program
  • Amends and revises programs as necessary, in order to adapt to changes occurring in the work environment
  • Maintains knowledge of various training delivery processes including e-learning, remote learning, train the trainer, web-based learning, etc.

What projects will you work on in this role?

  • You will ensure that training is delivered either personally, or with internal and external resources as appropriate.
  • Confers with the management team from various departments to gain knowledge of work situations requiring training and to understand changes in procedures, regulations, business initiatives, and technologies.
  • You will develop material to support training programs and ensure material stays up to date.
  • You will coordinate with resources, both internal and external, to stay informed of product enhancements in order to communicate to internal teams.

Requirements

  • Bachelor’s degree from an accredited institution or equivalent experience
  • Ability to travel up to 40%
  • Minimum 5 years of relevant experience
  • Experience with Cargowise
  • Experience with various training methods, including self-study, group instruction, lecture format, demonstrations, simulation exercises, role-play, and computer-based learning
  • Experience in third-party logistics preferred
  • Exceptional verbal and written communication skills
  • Demonstrated ability to conduct training classes for audiences at all levels
  • Ability to develop and proof training materials
  • Proven presentation and facilitation skills
  • Ability to quickly learn customer-specific technical applications in order to train end users
  • The ability to encourage and motivate people
  • Effective negotiating skills

Benefits

  • We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS.
  • Health, dental, and vision insurance after 30 days of employment
    401k match
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Paid maternity and paternity leave
  • Free financial wellness programs
  • Daycare discount program
  • Free telemedical access to doctors and therapists through First Stop Health
  • Hybrid and flexible workplace – our teammates work from home at least a couple of days a week.
  • Opportunities to volunteer and give back to your community
  • Access to career development, employee resource groups, and mentorship programs

More Information

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