Hitachi Transport System, USA

Entry Writer – Chicago – USA

Job Overview

The Entry Writer reports to the Vantec Hitachi Transport System (USA), Inc. Customs Brokerage Supervisor. This role will primarily possess key skills and experience which include knowledge of international import transportation including but not limited to:

  • Possess excellent organizational skills with the ability to multi-task along
  • Knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment,
  • Positively contributing to the success of the team 


  • Ethical with sound business judgment
  • Possesses a passion to help team members
  • Tenacious
  • Strong customer relations
  • Detail-oriented
  • Reliable, follows through on commitments
  • Strong process and planning orientation
  • Goal-oriented, task driven
  • Enjoys being part of a team as well as leading one
  • Balances team’s needs with goals of organization
  • Outstanding written, verbal, presentation and organization communication skills 

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities
  • Performing tasks safely
  • Ensuring area housekeeping requirements are met
  • Abiding by all OSHA rules and Vantec Hitachi Transport System (USA), Inc.’s safety practices
  • Meets attendance & punctuality standards
  • Communicate both orally and in writing in a clear and concise manner – – insert as applicable
  • Check Dashboard for the entry of the day
  • Accurate data entry to clear customs
  • Upload ACE Release to eDoc.
  • Update Frt. Release on CargoWise
  • Entering and transmitting ISFs (Importer Security Filing) for ocean shipments
  • Classifying commodities per client import portfolio with appropriate recordkeeping
  • Entering data of client shipment detail and updating shipment information and/or status
  • Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
  • Maintaining communication and control through all phases of the file
  • Resolving customer issues, handling and solving incidents (e.g. disputes)
  • Preparing Customs entries, including HTS classification, data input, and brokerage only invoicing
  • Preparing and filing of ACH statements
  • Communicating with Customs and Other Government agencies to ensure accurate compliance
  • Assisting import operations and performing other duties as assigned by the Manager
  • Additional duties as assigned
Non – Essential Functions
  • Other duties as assigned


  • Strategic Thinking
  • Problem Solving/Analysis
  • Project Management
  • Communication Proficiency
  • Personal Effectiveness/Credibility
  • Multi-tasking

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience
  • Minimum of 1 years’ experience in Customer Service
  • Minimum 1 years’ data entry 
 Education and Certifications  
  • High School diploma/GED
  • Equivalent work experience will be considered 
Experience Requirements and Preferences  
  • Proven strong business acumen
  • Excellent verbal and written communications skills
  • Minimum 2 years operational freight forwarding experience preferred
  • Effective, clear, and concise communication skills
  • Detail oriented with ability to solve problems independently as well as in a team environment
  • Demonstrated experience interacting, developing and maintaining customer relationships
  • Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
  • Ability to understand any and all safety requirements and regulations (OSHA)
  • Ability to pass all TSA background requirements
  • Knowledge of ISF filing
  • Ability to work flexible hours according to business needs
  • Proficient in Microsoft applications
  • Fluency in English
  • Must pass and criminal background check
Additional Eligibility Qualifications  
  • Ability to read, analyse and interpret Excel spreadsheets
  • Ability to respond effectively to the most sensitive inquiries or complaints and maintain confidentiality.

Work Authorization/Security Clearance (if applicable)

Must be legally authorized to work in the United States

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, colour vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work environment

Ninety percent of the work time will be spent in an office setting where the environment is climate controlled.  Ten percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).

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Hitachi Transport System, USA

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