Distribution Warehouse Operations Manager – Atlanta, USA

Job Overview

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 18,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position:



Facility Operations

  • Ensure a safe and secure work environment
  • Maintain warehouse procedures and safety standards
  • Maintain a clean and professional facility
  • Ensure all equipment is maintained in a safe operational condition
  • Purchase and manage inventory of packaging materials and supplies
  • Prepare and manage budget for warehouse operations weekly/monthly/annually, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
  • Ensure adherence to OSHA standards such as forklift training and facility standards.
  • Adheres and enforces all visitor and driver policies such as driver validation, escorts and visitor badge process.

Labor/Development Management

  • Ensure facility is staffed to meet demand
  • Perform or oversee all aspects of warehouse staffing, includes permanent and contingent staff
  • Lead team in warehouse excellence
  • Ensure coverage of operations with staff who have the appropriate certifications (such as DG cert. etc.)
  • Onboard newly hired staff, responsible for ensuring training records are maintained according to Expeditors Records Retention Policy
  • Direct employee versatility (cross training) to allow growth and operational coverage
  • Deliver daily huddle meetings with the staff.  Clearly communicate expectations for the day to all supervisors/leads.
  • Participate in department and branch meetings.
  • Deliver One/One Meetings (minimal quarterly) and Annual Performance Review.

Operations and Quality

  • Oversee all receiving, shipping, container positioning, and inventory activities following operational standards (OPS) and KPI expectations
  • Improve safety, quality, delivery and cost through continuous improvement methods
  • Maintain compliance to all facility certification requirements and government policies
  • Participate in quoting, transitioning, and onboarding new customers
  • Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
  • Plans and oversee physical inventories and cycle counts. Ensures the optimal utilization of space
  • Review warehouse activities to ensure security and safety of people, facility, and freight
  • Completes all required Security, H&S facility checklists in compliance with Expeditors policies
  • Responsible for updating any incidents in the Security, H&S Portal.
  • Consistently audit the overall output of the department for all customers using KPI / metric measurements and performance feedback on each account during the production day.
  • Must support root cause and corrective action analysis, implementing solutions where it is applicable.



  • Management, team leadership, customer service, and account management
  • High proficiency in budgeting, profit and loss statements
  • Implementation of Security, Health & Safety requirements
  • Knowledge of Warehouse Management Systems & technology (EDMS, RF, Taskman, etc.)
  • Excellent written and verbal communication skills
  • Fluency in Expeditors process fundamentals, lean six sigma, black belt or equivalent
  • Comfortable with statistics and analysis of productivity and KPI performance

Additional Information

Position Type: Non Exempt

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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