Distribution Center Account Coordinator – Chicago – USA

Responsibilities

• Foster customer relationships to deeply understand their needs
• Engage in proactive communication with customers, carriers, suppliers, and internal stakeholders
• Fuel business growth by spotting opportunities and sharing customer insights
• Diplomatically navigate conflicts and challenging conversations while identifying issues and implementing effective solutions
• Execute the customer pricing strategy set by the account management team
• Utilize data to enhance service outcomes and meet customer expectations
• Harness technology for order tracking and exception management
• Craft efficient solutions by applying customer workflows, preferences, and Standard Operating Procedures

Required Qualifications

• High School Diploma or GED

Preferred Qualifications

• Bachelor’s degree from an accredited college or university
• Customer service experience in a warehouse setting
• Previous industry experience
• Strong attention to detail, accuracy, and problem-solving skills
• Basic proficiency in Microsoft Office Suite
• Values a diverse and inclusive work environment